Legal
SMS Program Policy
Last updated: September 5, 2026
Effective: September 5, 2026
This SMS Program Policy explains the terms and conditions for the text messaging program operated by Clear Choice Exterior Cleaning LLC ("we," "us," or "our"). By opting in to our SMS program, you agree to receive text messages from us as described in this policy.
Table of Contents
1.About this policy
This policy describes how Clear Choice Exterior Cleaning LLC sends text messages to customers and contacts who opt in. It works together with our Privacy Policy and Terms and Conditions. If there is a conflict, this SMS Program Policy controls for text messaging.
2.Program description
Our SMS program sends text messages to the mobile number you provide. Messages may include appointment confirmations, scheduling updates, service reminders, arrival notices, seasonal offers, and follow-up communications related to your inquiry or service.
Participation in the SMS program is voluntary. Providing your mobile number and consenting to receive texts is never a condition of purchasing any product or service from us.
3.How to opt in
You can opt in to our SMS program by:
- Providing your mobile number through a form on our website and checking the consent box
- Providing your mobile number over the phone or in person and agreeing to receive text messages
- Texting a keyword, such as a join word, to our messaging number where a program is advertised
When you opt in, you confirm that the mobile number you provided belongs to you and that you are at least 18 years of age.
4.Types of messages you may receive
- Appointment confirmations and scheduling updates
- Service reminders and arrival notices
- Weather delays and rescheduling notices
- Estimate and quote follow-ups
- Invoices, receipts, and payment reminders
- Seasonal offers and promotional messages
- Review requests and feedback requests after a job
5.Message frequency
Message frequency varies based on your interactions with us. You may receive several messages around the time of an appointment or estimate, and occasional promotional messages. We do not send more messages than are reasonably needed to communicate with you.
6.How to opt out
You can opt out of marketing text messages at any time by replying STOP to any message you receive from us. After opting out, you may receive a final confirmation message. You will not receive further marketing messages from that number.
We may still send you transactional messages that relate directly to a job you have booked, such as arrival windows and safety notices, unless you ask us to stop those as well. To stop all messages, contact us using the details in Section 12.
7.Help and support
Reply HELP to any message for assistance with the SMS program, including opt-in and opt-out instructions. You may also contact us directly using the details in Section 12.
8.Your consent
By opting in, you consent to receive text messages using an automated telephone dialing system or other automated technology. You understand that standard message and data rates charged by your carrier may apply. You are responsible for any messaging charges from your mobile carrier.
You should not opt in if your mobile plan does not include text messaging or if you share a device with someone who does not want to receive our messages.
9.Data and privacy
We use the mobile number you provide only to send messages related to our SMS program and your interactions with us. No mobile information is shared with third parties or affiliates for marketing or promotional purposes. Our handling of your personal information is described in our Privacy Policy.
10.Carrier support
Our SMS program is supported on participating carriers in the United States. Delivery of messages is not guaranteed and may be delayed or blocked by your carrier, your device settings, or network conditions outside our control. Carriers are not liable for delayed or undelivered messages.
11.Changes to this policy
We may update this SMS Program Policy at any time. The current version is always posted on this page with the date at the top. Continuing to participate in the SMS program after a change means you accept the updated policy.